FAQs
Fortress Insurance Services
Have an insurance-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Why'd my rate go up?
Insurance rates can increase for several reasons, even if you haven't filed a claim. Common factors include:
- Rising costs for medical care, vehicle repairs, or home materials due to inflation
- Changes in your personal profile, such as credit score, driving record, or coverage selections
- Regional risk trends, like more accidents, natural disasters, or thefts in your area
- Industry-wide adjustments based on updated underwriting guidelines or regulatory shifts
Rate changes aren't always tied to your individual history; they often reflect broader market conditions. If you're unsure about a recent increase, we're happy to review your policy and help you understand what's driving it. Our commitment to client care is just one of the reasons Fortress Insurance Services stands out among other insurance agencies in the area.
Am I covered to rent a car?
Often, your personal auto insurance covers rental cars, especially for liability, but coverage for damage varies by policy. Check if your policy includes collision and comprehensive coverage for rentals. If not, rental companies offer additional insurance options. For business rentals or specific questions, it's best to confirm with your insurance agent. To get started working with one of the top insurance agencies in the area, contact our team today!
What is an umbrella policy?
An umbrella policy provides extra liability coverage beyond your standard auto, home, or renters insurance. It kicks in when your existing policy limits are exhausted, helping protect your assets if you're held responsible for major injuries, property damage, or legal claims.
Did you know that in the U.S., according to The Zebra, roughly 33% of individuals believe they may be underinsured? If that includes you, it's time to get in touch with one of the most preferred insurance agencies in Iowa. Contact our team at Fortress Insurance Services today to find out how we can help.
What types of insurance policies do you offer?
We provide coverage for your home, car, health, life, and business. From personal protection to commercial insurance, we tailor policies to fit your needs and keep you covered. This commitment to personalized service sets us apart from other insurance agencies in the area.
How do I know which insurance policy is right for me?
Our agents will assess your lifestyle, assets, and goals to recommend coverage that fits your needs and budget. Don't gamble with your insurance coverage; choose the team that stands out as the clear choice among local insurance agencies. Our agents at Fortress Insurance Services are ready to help you find the right coverage for your situation.
What's the difference between liability, collision, and comprehensive coverage?
Liability covers damage you cause to others. Collision covers damage to your vehicle from accidents. Comprehensive covers non-collision events like theft, fire, or weather. Quality insurance agencies help you find the right coverage for your lifestyle and needs.
Do you offer coverage for small businesses?
Yes, we provide tailored commercial insurance, including general liability, property, workers' comp, and more. We're one of the preferred insurance agencies that small businesses turn to when they need coverage that meets their unique needs.





















